Refund policy


Any Product sell under SUPER SALE or SALE Category with Heavy Discount on Products are follow No Return, No Exchange Policy. 

If you are not satisfied with your VANCA on-line purchase you may return the goods within 15 days of the original purchase date.
o   Product must be returned unused in it's original packaging.
o   You will be given an equivalent amount of money in the form of voucher or a product. ( No refund of money)
o   Customers returning product not in the original condition may be subject to a re-stocking fee of up to 50% of the total amount of the original purchase price.


To return a purchase please follow the steps below
1.     Sign in to your account, click on the "view my orders" button and select the order you would like to return.
2.     Complete the online form and print one copy to include in the box with your VANCA product in it's original packaging.
3.     Pack product in suitable packaging to ensure it is not damage in shipping. Ship the package using a traceable source (i.e. DTDC, Blue dart, Aramax). VANCA is not responsible for products lost or damaged in shipping.
you have to return the garment at the below mentioned address: The Vanca Warehouse, 14/3 Milestone, Old Havels compound, NH2, Faridabad 121003, Haryana

4.   Courier charges will be refunded in coupon form.
5.     We will contact you when we have received your goods to let you know the status of the return claim.